We do not offer refunds, but we’re happy to offer exchanges or store credit for eligible items.

Important: Please inspect your wefts immediately upon arrival.

If anything is incorrect or not as expected, contact us within 10 days of delivery to request an exchange or store credit.

To be eligible:

The hair MUST be unworn, uncombed, unbrushed, unaltered, and not wet.

Once hair has been altered in any way, it becomes ineligible for return or exchange.

Standard Shipping: $44.00 (3-5 business days)
Express Shipping: $44.00 (2–3 business days)

📌 Shipping timelines begin after your order has been processed.

📌 All Pre-Orders Ship Within 12-15 Business Days

All orders take up to 2–3 business days to process before shipping. (excluding pre-orders)

Once processed, your chosen shipping speed applies.

All pre-order items ship within 12–15 business days from the date of purchase.

Once shipped, you'll receive tracking information.