Privacy Policy

ETERNA Privacy Policy

1. Introduction
ETERNA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your personal information.

2. Information Collection
We may collect the following types of information:

  • Personal Information: Name, email address, postal address, phone number, payment details, and other identifiers you voluntarily provide.

  • Usage Data: IP address, browser information, device type, and how you interact with our website.

  • Cookies and Similar Technologies: We use cookies to enhance your experience, analyze traffic patterns, and personalize content and advertisements.

3. How We Use Information
Your personal information may be used to:

  • Process and fulfill orders, returns, and refunds.

  • Provide customer service and respond to inquiries.

  • Improve and personalize your website experience.

  • Communicate promotional offers, news, and updates.

  • Analyze website usage and market trends.

  • Comply with legal obligations and prevent fraud.

4. Sharing of Information
We may share your personal information with:

  • Third-party service providers assisting in operations like payment processing, order fulfillment, data analysis, and marketing.

  • Legal entities, if required by law or to protect ETERNA’s legal rights and property.

  • Entities involved in mergers, acquisitions, or sale of company assets.

5. Cookies and Tracking Technologies
We utilize cookies, web beacons, and similar technologies to understand user interactions, improve website performance, and enhance user experience. You can manage cookie preferences through your browser settings.

6. International Data Transfer
ETERNA operates globally, and your personal data may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.

7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy unless a longer retention period is legally required.

6. Security of Information
We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

9. Children's Privacy
ETERNA does not knowingly collect information from children under 13 years of age. If we discover such information, it will be deleted promptly.

7. Your Privacy Rights
You have the right to:

  • Access, rectify, or delete personal data.

  • Restrict or object to processing.

  • Opt-out of direct marketing communications.

8. California and Nevada Privacy Rights

  • California Residents: Under CCPA, you may request details regarding the categories and specifics of personal information we collect, and request deletion or opt-out of sales of personal data.

  • Nevada Residents: You have the right to opt-out of the sale of personal information to third parties. To exercise these rights, contact privacy@eternaforever.co.

9. Do Not Track (DNT)
ETERNA does not currently respond to browser-based Do Not Track signals.

10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect or solicit information from children.

11. Third-Party Websites
Our site may contain links to external sites. ETERNA is not responsible for their privacy practices. Please review their policies separately.

12. International Users (GDPR Compliance)
For EU users, we process personal data according to GDPR regulations. You have additional rights including data portability, consent withdrawal, and the right to lodge complaints with supervisory authorities.

12. Updates to Privacy Policy
This policy may change periodically. Updates will be posted on eternaforever.co, and your continued use of our website signifies your acceptance.

13. Contact Information
Questions or concerns? Contact us: Email: hello@eternaforever.co

Effective Date: 03/20/25